Privacy Policy
Effective Date: February 2025
Next Number Consulting ("we", "us", "our") operates KriftAI. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Account Information: Name, email address, organization name, and role when you create an account.
Content Data: Documents, artifacts, and other content you upload to the platform for processing and storage.
Usage Data: Interaction logs, feature usage, and performance metrics to improve our service.
Technical Data: IP addresses, browser type, and device information for security and service delivery.
2. How We Use Your Information
- To provide and maintain the KriftAI platform
- To process and respond to your queries using our AI systems
- To improve our service and develop new features
- To communicate with you about your account and service updates
- To ensure security and prevent fraud
3. Data Storage and Security
Your data is stored using industry-standard encryption at rest and in transit. We implement appropriate technical and organizational measures to protect against unauthorized access.
For enterprise deployments, specific security measures and certifications are detailed in your deployment agreement.
4. Data Residency
By default, data is processed in our cloud infrastructure. For organizations with data sovereignty requirements, we offer:
- Deployment in specific geographic regions
- Customer cloud deployment
- On-premise installation
- Air-gapped environments
5. Data Sharing
We do not sell your data. We may share data only:
- With service providers who assist in operating our platform (under strict confidentiality)
- When required by law or legal process
- To protect our rights or the safety of users
- With your explicit consent
6. AI and Your Data
Your content is used to provide AI-powered responses within your instance. We do not use customer data to train our general AI models without explicit consent.
AI interactions are logged for audit purposes and service improvement within your instance.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Object to certain processing activities
To exercise these rights, contact us at the address below.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, data is retained for 30 days before deletion unless legally required otherwise.
Audit logs may be retained longer for compliance purposes.
9. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.
10. Children's Privacy
KriftAI is not intended for users under 18 years of age. We do not knowingly collect data from children.
11. International Transfers
If we transfer data outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms.
12. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or platform notification at least 30 days before taking effect.
Contact
For privacy inquiries or to exercise your rights:
Next Number Consulting
Data Protection Officer
Email: privacy@nextnumberglobal.com